Carer Terms & Conditions of Entry

Carer Terms & Conditions of Entry

At Puxton Park, we are committed to providing an inclusive, safe, and enjoyable environment for all visitors. Where admission is granted to a carer, free entry is subject to the following terms and conditions:

1. Duty of Care
The carer remains solely responsible for the supervision, care, and conduct of the individual they are accompanying at all times whilst on the premises. This responsibility includes, but is not limited to, ensuring their safety, wellbeing, and appropriate behaviour.

Carers must remain within arm's reach of the individual they are accompanying at all times unless the individual's care plan or mobility needs reasonably require otherwise. The carer must be capable of providing immediate assistance should it be required.

2. Personal Care and Support
Puxton Park staff are not trained or authorised to provide personal care or specialist support. Carers are responsible for all personal care requirements, including toileting, feeding, administering medication, and any mobility assistance required during the visit.

3. Medical Requirements
Carers must ensure that any necessary medication, medical equipment, or support aids are brought with them and remain accessible throughout the visit. Puxton Park accepts no liability for the provision, storage, or administration of such items.

The carer must also be able to communicate effectively with Puxton Park staff in English to ensure that essential medical information, emergency instructions, and welfare requirements can be clearly understood and communicated should assistance be required.

4. Behaviour Management
Carers are responsible for managing the behaviour of the individual in their care. Where behaviour presents a risk to the individual, other guests, staff, or animals, Puxton Park reserves the right to request that the carer remove the individual from the activity, area, or premises if deemed necessary.

5. Participation in Activities
It is the carer's responsibility to assess the suitability and safety of any rides, play areas, animal interactions, or attractions for the individual they support. While staff may provide general guidance, Puxton Park accepts no responsibility for decisions made regarding participation.

6. Animal Welfare and Compliance
As a working farm and family attraction, all guests must comply with animal welfare guidance and park rules. Carers must ensure the individual they accompany follows all instructions relating to animal interactions, including feeding restrictions and safety procedures.

7. Emergency Procedures
In the event of an emergency, carers must remain with and assist the individual in their care and comply with all instructions given by Puxton Park staff or emergency services.

8. Liability
Puxton Park accepts no liability for incidents, injuries, losses, or damages arising as a result of the carer failing to adequately supervise or support the individual in their care.

9. Damage and Recovery of Losses
Carers shall be responsible for any loss, damage, or destruction to Puxton Park property, facilities, equipment, livestock, or any third-party property caused by the actions or behaviour of the individual in their care where such actions could reasonably have been prevented through appropriate supervision and intervention.

Puxton Park reserves the right to recover from the carer, care facility, or the responsible party any costs, losses, expenses, or damages incurred as a result of such behaviour. This may include, but is not limited to, repair costs, replacement costs, veterinary fees, loss of business, or any associated operational expenses arising directly or indirectly from the incident.

10. Right to Refuse Entry or Remove Guests
Puxton Park reserves the right to refuse entry or require the removal of any guest, including carers and those they accompany, where these terms and conditions are not adhered to, or where behaviour compromises safety, welfare, or the enjoyment of others.

By entering Puxton Park, carers acknowledge and accept these terms and conditions in full.